User level: Level 1 (4 points)I recently found an iPhone 15 while I was traveling abroad/in another country. The phone is currently activation locked, and I really want to return it to its rightful owner, but I don't know how to contact them directly since it only shows a partial email address (a***@icloud.com).
Posted on Oct 23, 2026 6:36 AM
User level: Level 10 (233,174 points)Oct 23, 2026 6:48 AM in response to shankaja
shankaja wrote:
Serial Number / IMEI use email can be found.
Sorry, but even with that information, you can't track the rightful owner. I want to thank you for wanting to do the right thing. But there's no way you can find the owner. Apple, nor a cellular service provider will help you track them down. Drop it off at any Apple Store or electronics store for them to recycle the phone responsibly.
User level: Level 10 (199,348 points)Oct 23, 2026 6:40 AM in response to shankaja
There is no way for you to contact the original owner and Apple will not help, so drop the phone off at the recycle center.
User level: Level 10 (199,348 points)Oct 23, 2026 6:55 AM in response to shankaja
Serial Number / IMEI use email can be found.
You will not be able to contact the owner of the phone and Apple will not help.
It's admirable that you are trying to do the right thing, but unfortunately it will not help.
User level: Level 1 (4 points)Oct 23, 2026 6:41 AM in response to Bob Timmons
Serial Number / IMEI use email can be found.
User level: Level 10 (107,674 points)Oct 23, 2026 6:46 AM in response to shankaja
... and please don't sell it or give it to charity. It is totally unusable.
Originally posted at discussions.apple.com/thread/256381536