Title: Unknown MacBook Pro linked to my Apple Account – unable to remove it without my old device
Hi everyone,
I’m looking for advice regarding a security issue with my Apple Account.
Yesterday, I received a phishing SMS with a link that looked legitimate. Unfortunately, I entered my Apple Account password on the website. The following morning, I noticed an unauthorized €9.99 charge for Discord Nitro, and when I checked the list of devices connected to my Apple Account, I found a MacBook Pro that I do not own or recognize.
I have already contacted my bank, reported the transaction to Apple, frozen my payment cards, removed my payment information from my account, and taken steps to secure my account.
The problem is that I cannot remove the unknown MacBook Pro from my account. The system says I can only remove it on October 30, and I do not have my old device with me, which appears to be required for removal. I also cannot see this MacBook in the Find My app.
I am worried that the person who accessed my account may still have access to my iCloud data. I do not want to delete or deactivate my entire Apple Account.
Has anyone experienced a similar situation? Is there any way to remove an unauthorized device remotely without having access to my old device, or can Apple Support help remove it sooner?
Any advice would be greatly appreciated. Thank you!