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Apple has charged my account twice for €59.99

Apple has charged my account twice for €59.99

2 replies

If you're only seeing this on a financial statement, check you haven't subscribed to the same service twice, once through Apple and a second time directly with the service provider. E.g., Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Subscribe to Apple Music - Apple Support - "Make sure to join Apple Music through either Apple or your mobile phone service provider, so that you're not charged by both."


It is also possible in some places to subscribe once through Apple and a second time directly with a third party, see: About purchases not billed through the App Store or Apple In-App Purchase - Apple Support i. For this you need to work directly with the vendor, not Apple.


Click on this link to read what to do "If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement" --> https://support.apple.com/HT201382 Note, if you are a Family Sharing organizer, purchases or subscriptions made by another family member may be charged to your card but will not appear under your purchase history or subscriptions. Ask family members about those or check the email receipts Apple sends you for any purchase charged to your Apple Account.


If you share a payment card with somebody, ask them if they bought the item too.


If you need further assistance contact Apple.

1. Click here to go to Billing & Subscriptions --> https://getsupport.apple.com/?PGF=PGF63006

2. Select: Subscriptions & Purchases

3. Select: Unrecognized charge.

4. Click on Continue.

5. Choose a solution or article, or scroll down to contact methods and select a chat or phone call.


Thank you for reaching out. 🤗


Apple charges could be from subscriptions, app purchases or family sharing.


Check your purchase history in Settings ➢ [your name] ➢ Media & Purchases ➢ View Account ➢ Purchase History to see the exact charge and manage any subscriptions.


More information:


Need more help?


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer