Hello! I want to change my App Store region, but I have a remaining balance. Please clear my account balance to zero manually. I agree to forfeit the remaining cents
[Re-Titled by Moderator]
Original Title: region
Hello! I want to change my App Store region, but I have a remaining balance. Please clear my account balance to zero manually. I agree to forfeit the remaining cents
[Re-Titled by Moderator]
Original Title: region
Posted on Oct 23, 2026 6:31 AM
Oct 23, 2026 11:47 AM in response to Sofia_676
Thank you for reaching out. 🤗
There are many parameters that need to be taken before changing regions because currency valuation is not the same across various regions.
If you are changing regions:
For full details, learn how to → Change Regions for step-by-step instructions.
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Oct 23, 2026 5:10 PM in response to Sofia_676
Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…
Contact Apple for support and service
Also if you are changing regions take a look through this article as well…
Change your Apple ID country or region - Apple Support
~Katana-San~
Oct 23, 2026 6:36 AM in response to Sofia_676
Buy(not subscribe to) something at least as expensive than your balance and use a different payment method from the current region for any extra amount; if you can't, click here and ask the iTunes Store staff to zero it.
The people on these boards are mostly other customers, don't have inside access to Apple's servers, and can't remove it.
(265324)
Oct 23, 2026 6:45 AM in response to Niel
Oh, thanks for the advice, but unfortunately I have very little money on this balance, so I can’t even spend it or buy anything. And I probably won’t be able to contact iTunes staff directly — I don’t speak English, I’m writing everything through a translator. And for some reason, it seems you can only contact them by phone,Is there any other way to solve my problem?
Oct 23, 2026 6:49 AM in response to Sofia_676
The method provided is multilingual. If it won't work in your country, click on Support at the top of this thread and choose a different one.
(265325)
Originally posted at discussions.apple.com/thread/256381523