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Incorrect Apple ID email address

Correction of Apple ID Email Address


Dear Apple Support Team,

I hope you are doing well.

I am writing to request a manual correction to the email address associated with my Apple ID.

My correct email address is ***. However, I have noticed that my Apple ID appears to display ***, which is missing the period and contains a different number of digits.

Since I use the same email address for my Google account, I would appreciate it if you could verify this discrepancy and make the necessary corrections to ensure that my Apple ID is linked to the correct email address.

I previously encountered difficulties while creating my account, and I am concerned that this discrepancy could cause problems in the future. If a manual adjustment is required, I kindly request that your team review and resolve this issue.

Thank you for your time and assistance. I look forward to your response and confirmation once the issue has been resolved.

Kind regards,

Muhammad***


[Edited by Moderator]

3 replies

Welcome and thank you for reaching out. 🤗


According to Apple:


Change your Apple Account primary email address on your iPhone, iPad or Mac:

  1. Go to Settings or System Settings, then choose [your name].
  2. Tap or click Sign-In & Security.
  3. Tap or click your primary email address to make changes.
  4. To remove this email address from your account, select Remove from Account. If you want to keep the current email address associated with your Apple Account but change to a different primary email address, turn off Primary Email.
  5. You’re prompted to choose another primary email address. You can either choose one of your other email addresses associated with your account as the new primary or add a new primary email address.
  6. Follow the onscreen steps to enter and verify your new primary email address.


If you remove an email address that isn’t an iCloud email address from your Apple Account, it can’t be associated with another Apple Account for 30 days for security reasons. After removing an email address from your account, notify anyone who might contact you on Messages, FaceTime or other Apple apps using that Apple Account email address. After 30 days, another user might be able to associate that email address with an Apple Account for Messages, FaceTime and more.


Change your Apple Account primary email address on the web:

The easiest and most secure way to change the primary email address associated with your Apple Account is by using your iPhone or other trusted device. A trusted device is an Apple device that’s already signed in to your Apple Account using two-factor authentication, so that we know it’s yours.


The Apple Account website redirects you to a trusted device to manage your Apple Account, when possible. But if you don't have a trusted device, you might be able to change your primary email address on the web.


To manage your primary email address on the web, go to account.apple.com and sign in to your Apple Account. Then go to Sign-In and Security and choose Email & Phone Numbers.


If you can’t change your Apple Account primary email address:

If you didn’t receive the verification email, Learn what to do if you didn’t get the verification email.


If you only have an iCloud email address associated with your Apple Account:

You can change your iCloud email address using a device with iOS 18.1 or later, iPadOS 18.1 or later or macOS 26.4 or later.


If your only email address associated with your account is an iCloud email address, you won’t see an option to Remove from Account. Instead, you’ll see an option to Change Email Address.


Choosing this option changes only your existing iCloud email address. You’ll continue to be able to use your iCloud Mail and the messages sent to it. Your new iCloud email address replaces the old email address.


If the new email address is already in use:

If you see a message that the email address you want to use isn’t available or is already in use, check that you or a family member aren’t already using that email address with a different Apple Account. If a family member is using that email address, ask them to remove it from their account, you might have to wait 30 days, then try to use it for your account.


If your Apple Account uses a primary phone number:

You can change your Apple Account to a different mobile phone number. You can also change your Apple Account from a mobile phone number to an email address to make sign in and recovery easier.


Learn how to change your Apple Account primary phone number.


If you need more help, contact Apple Support directly.


Thanks again for reaching out. 👍🏼


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Remember that the people responding on the forums do not work for Apple. We are just regular Apple products users like yourself with no connection to Apple.


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With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country —> https://apps.apple.com/app/apple-support/id1130498044


Is your account working?

While in another post you have been guided to how to change your email address, this would require that you have a completely different email address. I get the impression that your issue is more a cosmetic one with the system not displaying a period in your name before the @. I think I saw mention of this in a differently thread recently and it could simply be a cosmetic issue which is why I asked you if your account was working normally. If it truly is causing problems with using your account then you may need to set up a completely different email account without a "." in your name. That might be a big nuisance which is why I did not suggest you change your account identifier with Apple.


If it is not causing problems then I would just ignore it and report this issue to Apple so they can investigate this issue. You can Product Feedback - Apple or use one of the contact methods I provided earlier.