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Duggy73
User level: Level 1 (7 points)

iCloud for windows won’t recognise my account password on laptop vivobook.?

I don’t get it iCloud 15.10.39 runs fine on my pc running windows 11 pro, but will not run on my laptop running windows 11 I have uninstalled and installed so many times. Question would running an older version of iCloud work?

Posted on Oct 23, 2026 4:13 AM

1 reply

poonam_kumawat
User level: Level 4 (1,080 points)

Nov 1, 2026 9:37 AM in response to Duggy73

I'd try these steps:

  1. Check the password: Sign in at iCloud.com on the VivoBook using the same Apple Account. This confirms the credentials work.
  2. Check VPNs: Temporarily disconnect any VPN, including Tailscale, and try signing in again. Some VPN or DNS-filtering software can interfere with Apple's authentication.
  3. Check antivirus: Temporarily test with third-party web protection or HTTPS scanning disabled. Re-enable it afterwards.
  4. Reset iCloud: Go to Windows Settings -> Apps -> Installed Apps -> iCloud -> Advanced Options -> Reset. This clears local app data, so you'll need to configure iCloud again.
  5. Restart Windows and try signing in.


More info : If you can't connect or sign in to iCloud.



Originally posted at discussions.apple.com/thread/256381462