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Apple TV+ download error -1005

I keep getting error -1005 when trying to download a show on AppleTV+.


Background info: This is Apple TV on a Macbook (26.7, I haven't upgraded yet, but this is not the cause - see below). I am currently sitting in a hotel in Egypt. (Originally from Germany.)


The WLAN connection is not superfast, but it allows me to view movies and series on Apple TV (with some delay before they start). I tried downloading an episode to get a smoother experience, but I always get error -1005



I understand this is somehow related to my network connection, but:

  1. Streaming works, at least I do not get any errors. Is downloading a movie in any way different from streaming a movie? Different protocol?
  2. I also use Amazon Prime Video and it does not have any issues downloading episodes. So what does this mean?

Amazon has better servers? :-) Or do they use a different protocol, one which is a bit more flexible?


1 reply

That error message indicates a network drop and/or issues caused by having an active VPN. If you do have the latter then start by disabling that.