User level: Level 1 (4 points)Hello, I have a leftover balance of €0.66 on my Apple ID that I cannot spend. Could you please manually zero out this balance for me so that I can change my account region?
Posted on Oct 22, 2026 7:02 PM
User level: Level 10 (124,115 points)Oct 23, 2026 8:18 AM in response to jogli
Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…
Contact Apple for support and service
Also if you are changing regions take a look through this article as well…
Change your Apple ID country or region - Apple Support
~Katana-San~
User level: Level 10 (756,437 points)Oct 22, 2026 7:06 PM in response to jogli
Buy(not subscribe to) something at least as expensive than your balance and use a different payment method from the current region for any extra amount; if you can't, click here and ask the iTunes Store staff to zero it.
The people on these boards are mostly other customers, don't have inside access to Apple's servers, and can't remove it.
(265320)
User level: Level 10 (97,882 points)Oct 23, 2026 12:00 AM in response to jogli
Welcome and thank you for reaching out. 🤗
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Originally posted at discussions.apple.com/thread/256381233