User level: Level 1 (0 points)I I forgot my Apple Account password, and now my account is locked. I submitted an account recovery request, and they told me to wait 3 days. After waiting 3 days, they pushed the date back again. How much longer am I supposed to wait? This is ridiculous! Why should it take a whole week just to reset a password?
Posted on Oct 22, 2026 6:51 PM
User level: Level 6 (19,647 points)Oct 22, 2026 7:48 PM in response to djamoliddin177
Account recovery is an automated process and the wait time is different for everyone. It’s a two phase process, phase 1 is up to 72 hours. People mistakenly think you’ll be able to reset after those 24-72 hours, but it actually says it’s evaluating and you’ll get an update. That update is phase 2, which can be a couple days or longer.
After the phase 1 wait check your email or go to https://iforgot.apple.com/ to see the phase 2 wait time.
On the recovery date and time if you don’t/can’t get the text/call/email just go back to https://iforgot.apple.com and it will allow you to finish the reset process, but don’t wait too long or might have to start account recovery again. Per What to expect during account recovery - Apple Support “When the waiting period is over”
During the wait period make sure you are carefully following the instructions for how you started recovery at https://support.apple.com/en-us/118574 or you will cancel the recovery process.
User level: Level 10 (462,771 points)Oct 22, 2026 7:35 PM in response to djamoliddin177
djamoliddin177 wrote:
I submitted an account recovery request
Read this article about what to expect during account recovery —> What to expect during account recovery - Apple Support
Here are links to posts by Community contributors which provide additional detail about the account recovery process and what to do if you do not receive a text or call: Activation Lockout Issues - Apple Community and How can I reset my Apple Account password? - Apple Community and How to delete Apple ID when you can't log… - Apple Community This thread outlines the multi-step process and final recovery —> My Apple ID is locked, how do I fix it? - Apple Community , and this one about things you should and should not do while waiting —> How can I recover my Apple ID after multi… - Apple Community This is a very long user contributed document about account recovery —> Apple Account Recovery: Complete Step-by-… - Apple Community
From: What to expect during account recovery - Apple Support
"Check the status of your request
At any time, you can see how long it will be until your account is ready for recovery, or when more information will be available. Just go to https://iforgot.apple.com and enter your Apple ID."
User level: Level 10 (211,627 points)Oct 22, 2026 7:21 PM in response to djamoliddin177
"My Apple account locked and can’t reset my password: I I forgot my Apple Account password, and now my account is locked. I submitted an account recovery request, and they told me to wait 3 days. After waiting 3 days, they pushed the date back again. How much longer am I supposed to wait? This is ridiculous! Why should it take a whole week just to reset a password?"
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Troubleshooting a Locked Apple Account:
Your account is locked. So, get it unlocked...
Contact Apple Support:
Visit this Link: If your Apple ID is Locked or Disabled - Apple Support
Why Accounts Become Locked:
When your Apple Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.
Possible Reasons Could Include:
So...
To Re-Enable it:
As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.
Contact Apple Support:
Originally posted at discussions.apple.com/thread/256381228