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AirPods Pro pinch gestures not working and audio cues missing after calls

I’m having an issue with my AirPod pro where I’m not able to pause or play music by pinching the stems and there is no audio cue for when I switch between noise cancellation and transparency after i end a call.

1 reply

Hi there

Please try this


  1. Re-seat the AirPods
    • Place both AirPods Pro into the charging case and close the lid.
    • Wait at least 30 seconds, then take them out and test the pinch gesture again. 
  1. Check Your Stem Settings
    • With your AirPods connected to your iPhone, go to Settings > Bluetooth, and tap the i icon next to your AirPods Pro.
    • Tap Press and Hold AirPods and confirm that your left and right controls are still assigned to Noise Control or Siri as expected.
  1. Restart Your iPhone
    • Press and hold the Side button and Volume Down button together, drag the slider to power off your device, wait a moment, and turn it back on. 
  1. Forget and Re-pair Your AirPods
    • Go to Settings > Bluetooth, tap the i icon next to your AirPods Pro, and select Forget This Device.