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Vivian--
User level: Level 1 (4 points)

I can Swipe Phone from Lock Screen and Unlock it.. But then the Bar goes away???

My phone can be swiped up to unlock but then once I get into my phone the white bar on the bottom disappears. I tried fixing it in setting (told Siri bring me to home screen and then went into settings) and now settings is frozen too.. I tried resetting it and nothing happened. I can scroll down however and get back to the now unlocked lock screen and also swipe down to get to the volume and brightness control. I just can't swipe up to change apps. How do I fix this? Do I have to use Siri for the rest of my life?

Posted on Oct 22, 2026 2:09 PM

7 replies

Bob Timmons
User level: Level 10 (199,348 points)

Oct 22, 2026 2:36 PM in response to Vivian--

I tried resetting it and nothing happened.


How exactly did you "reset" the iPhone?


Did you mean to say you performed a Forced Restart on the iPhone? Force restart iPhone - Apple Support


Users who try this unfortunately often do not follow the instructions carefully. Post back if you need more help with this.

Bob Timmons
User level: Level 10 (199,348 points)

Oct 22, 2026 4:10 PM in response to Vivian--

The "bar" is not visible at the bottom of my iPhone and I can "drag" from the center bottom of the screen up and the app switcher appears.


So, the fact that the bar is not appearing at the bottom of the screen is not the issue here.


As Mac Jim ID says, it is more of a "drag" than a "swipe". Most users swipe much faster than they drag.


Try experimenting with the speed of the "drag" up to the center of the screen.

sberman
User level: Level 10 (280,982 points)

Oct 22, 2026 2:26 PM in response to Vivian--

Vivian-- wrote:
My phone can be swiped up to unlock but then once I get into my phone the white bar on the bottom disappears.

The white bar disappearing is normal.


You should still be able to swipe up from the very bottom to change apps.

Vivian-- Author
User level: Level 1 (4 points)

Oct 22, 2026 3:18 PM in response to Bob Timmons

Yes I watched a YouTube tutorial on resetting the phone by pressing the up button, release, then the down and released, then held the power down button and didn't let go until it turned off. Nothing changed :(

Mac Jim ID
User level: Level 10 (105,996 points)

Oct 22, 2026 3:45 PM in response to Vivian--

In order to access the App Switcher for manually closing/switching apps, I would not call that a swipe gesture from the bottom of the screen. It is more of a controlled drag from the bottom to the middle. The bar on the bottom does not have to be there and typically it is not after unlocking your phone.

Vivian-- Author
User level: Level 1 (4 points)

Oct 22, 2026 3:54 PM in response to Mac Jim ID

Yes I agree but I literally can't swipe up and I might've used the wrong terminology but I just want my phone fixed. It quite literally won't let me get out of apps unless I ask Siri to go to the home screen and usually when I use the app switch feature with the white bar once it disappears it reappears whenever you use it, its not reappearing and it is also not letting me get out of the app entirely.

Vivian-- Author
User level: Level 1 (4 points)

Oct 22, 2026 3:19 PM in response to sberman

Yes the disappearing is normal but it never pops back up again which is the issue. Never comes back no matter how hard I try sadly.

Originally posted at discussions.apple.com/thread/256381131