Suspected Fraud

Thank you for reaching out. 🤗

• The text message you received was a scam.
• Simply block, report and delete the message.
• Never click any links or call phony phone numbers they provide!
• The phony text message will never mention you by name because they don’t know it.

🛑 Apple will never send you a text message‼️⚠️

Important: If you receive a suspicious email or SMS text message that looks like it’s supposed to be from Apple, please email it to [email protected].

Learn how to:

• Recognize and avoid social engineering schemes including phishing messages, phony support calls and other scams.
• Identify legitimate emails from the App Store or iTunes Store.

Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Details about this scam, its bogus claims, its complete misrepresentation of how fraud detection works — your bank blocks it until you release the payment, no timers, no countdown — and, well, this particular scam lies a lot:

• Recognizing Apple Pay Fraud Report Scams - Apple Community

"Suspected Fraud: I rec'd a suspicious text on my ipad byt not my iphone. I called Apple customer service and there's no record of the transaction. I was also advised the customer service numbers are also fraudulent. Can anyone confirm the numbers are associated with a scam?"

-------

Yes. It is a scam. Apple is not going to hold you at ransom (do this or else). As it reads: "We have placed this request on hold to protect your account's security." this scammers is requesting your identity in a "get back to us or else" scheme.

So, report this:

Use my User Tip: Using the Photos App to Report Scams: - Apple Community

Hello~ This is a well known scam. Just scammers doing what scammers do. Report it, delete it or both and move along with your day. Don’t interact with any scam messages at all…period. I treat any unfamiliar message as a scam until I can prove otherwise…sad but true.

See below…

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

~Katana-San~

The message is a scam attempt.

Do not interact with the message or the sender.

It's a scam. If it were real then it would be a message from your bank because only your bank can block transactions or deal with your account. I get a couple of them a month.