My new iPhone 17 pro max completely deleted my iPhone13 in middle of me transferring and I now have no data and no help from Apple to try to get it, and now it’s been permanently deleted, so I’ve lost 25 years of my life, but it means nothing to them

"Think that if you’re just a regular person that you don’t matter to Apple at all, or your data doesn’t mean anything to them, they did nothing with my lost data with my phone transfer during the transfer, all my data was lost off my original phone and I was only left with a temporary backup."

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I. Use Quick Start:

How exactly did you attempt this transfer? Quick Start is what to use, when transferring to a new iPhone. As mentioned by others, create a backup of your iPhone before performing the transfer, for restoration purposes. Go Here: Use Quick Start to Transfer Data to a new iPhone or iPad - Apple Support

II. Trobuleshooting Lost Data:

If you cannot upload data, then it is gone, if not backed up. So, look in a place would would have backed it up. Elsewise, it is gone. For example, here is how you wouldtroubleshoot Photos and Videos:

Locating Lost Photos and Videos:

I. Enable Photos and Contacts in iCloud:

On the iPhones, enable Contacts in iCloud.

On the iPhone:

1. Go to: Settings
2. Tap: Your Name (Top Item)
3. Tap: iCloud
4. Tap: Photos (so that it is green)
5. Tap: Contacts (so that it is green)

II. Troubleshooting Deleted Photos:

Three Things to Try:

A. Start here: If you're Missing Photos or Videos in the Photos App - Apple Support

B. Check iCloud, Directly:

Go here, and see if they reside in iCloud: https://www.icloud.com/photos

C. Where Else to Check:

1. PC
2. PDA
3. eMail
4. Mac Device
5. Cloud Storage
6. Android Phone
7. USB Flash Drive
8. External Hard drive
9. Secure Digital Card
10. Compact Flash Card

Is it Apple's fault that you do not know any of your own passwords? You don't keep track of those? This is a user to user community forum. If Apple Support cannot help, then I'm afraid there is nothing we can do.

nickyshnhn wrote:

Is anybody else out there? Think that if you’re just a regular person that you don’t matter to Apple at all, or your data doesn’t mean anything to them, they did nothing with my lost data with my phone transfer during the transfer, all my data was lost off my original phone and I was only left with a temporary backup. I called to see if somebody could help and for over a month and a half I’ve had to run around trying to get senior advisors to call me back about if it can be retrieved because 25 years of my past there and they’re doing nothing about it and then I find out that they tried to blame me for it for doing the steps that they had asked me to do, I have no data, I have a new phone that I can’t do anything with because I can’t get into any account because I don’t know the passwords and I don’t have access to my email accounts to get the email to be able to change passwords on my accounts, so how I now have a 17 Pro Max, thank God I got Google Chrome, but all I can do is make phone calls and text message, nothing else, and they turned around to me today and said that they couldn’t do it no, they had a month and a half to tell me that my mental health is gone down the toilet over this because I feel like I’ve lost my past and now because I’ve lost my past, I have no future and that’s not a nice place to be in. What do I do? I don’t even know what to do. I contacted them nearly every day for a month and a half, almost 120 hours on the phone, no results three visits to the Apple Store, no results, no one contacting me at all, my issue was supposed to be escalated to the senior assistance. Never heard anything, so I thought I’d call today for the last time and I finally got a senior assistant that had the balls to tell me that they didn’t do it. What do I do about this? How do I get all my information, all my data back, all my past back? I’m lost here. It sucks having a phone that you cannot make phone calls on and I have dyslexia. I can’t do these kinds of things on my own. I need assistance and Apple gave me absolutely none, none. Oh, they told me it was my fault for doing it. They told me

I've done over 50 iphone transfer for work, never has a phone deleted by itself.

And before I did any transfer before we had quick transfer I had the end user back up their data to itunes or icloud.

You failing to backup your data isn't Apple's fault, that falls all on you.

You can recover for the backups that you keep elsewhere. You do have backups, right?