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A Cracked Screen After Just One Month — No Impact, No Warranty Coverage

My computer was only one month old when its screen cracked, despite never having been dropped or subjected to any impact. However, in Türkiye, this issue was considered outside the warranty coverage, and I had to pay almost as much for the screen replacement as I would for a brand-new computer.


3 replies

Impact is not the only way screens get damaged. Pressure and torque are frequent causes. But on the whole, your post sounds accurate.

"A Cracked Screen After Just One Month — No Impact, No Warranty Coverage: My computer was only one month old when its screen cracked, despite never having been dropped or subjected to any impact. However, in Türkiye, this issue was considered outside the warranty coverage, and I had to pay almost as much for the screen replacement as I would for a brand-new computer."

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As for Getting the Data Back...

Plug in an external monitor, and then create a Time Machine Backup. Then, using Migration Assistant, move what you can to a different Mac. There are lots of other ways to perform the transfer, and a crossover cable might just do the job. For your Mac model, just this: USB-C Digital AV Multiport Adapter - Apple. You'll have a female USC-C port for the charger; HDMI for port the monitor; and a USB-A port for an accessory.


"A Cracked Screen After Just One Month — No Impact, No Warranty Coverage: My computer was only one month old when its screen cracked, despite never having been dropped or subjected to any impact. However, in Türkiye, this issue was considered outside the warranty coverage, and I had to pay almost as much for the screen replacement as I would for a brand-new computer."

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Seeing this on the External Screen:

Mirror the screen the external monitor using this shortcut: [command + F1]