Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.
iGraham
User level: Level 1 (0 points)

Unable to login to iTunes and iCloud accounts on Apple TV 3rd Generation

Apple TV 3rd Generation ~ hello folks i am completely at a loss. I am unable to login in to my itunes and icloud accounts on apple tv. I have two ‘boxes’ however despite knowing all my credentials and entering everything correctly Apple TV fails to let me login! I have numerous apple devices (iPhone, ipad, imac) and they all work fine. I have done the factory reset routine but to no avail!! Any assistance most welcome 🙏


[Re-Titled by Moderator]

Original Title: Apple TV login

Posted on Oct 22, 2026 10:48 AM

1 reply

vazandrew
User level: Level 8 (41,662 points)

Oct 22, 2026 2:01 PM in response to iGraham

The minimum requirement for iCloud on Apple TV is TVOS 12. That model does not run TVOS at all and most providers have dropped support for the server-based channels that ran on them. Best to find a used 4th gen.


System requirements for iCloud - Apple Support (CA)


Originally posted at discussions.apple.com/thread/256381004