User level: Level 1 (8 points)I would like to know how to esclate tickets higher up. The "Senior" level support I have received is a JOKE!!
Posted on Oct 22, 2026 9:28 AM
User level: Level 10 (187,102 points)Oct 22, 2026 2:10 PM in response to rdstutz1967
we're not the driods you're looking for..
these forums are user helping other users like yourself, it's sort of going to a physical apple store and asking other customers their advice
This is a user helping users with tech questions forum, we are not apple and apple do not read your posts here
You can provide them with feedback using Product Feedback - Apple
Or reach out to their official support channels
And or
Contact - Official Apple Support
And or
Contact - How to Contact Us - Apple
Or
Genius Bar Reservation and Apple Support Options - Apple
User level: Level 10 (205,348 points)Oct 22, 2026 10:15 AM in response to rdstutz1967
rdstutz1967 wrote:
I would like to know how to esclate tickets higher up. The "Senior" level support I have received is a JOKE!!
Whomever you contact at Apple ask them to escalate the issue to a senior advisor, nobody in these user to user technical forum can do it.
User level: Level 7 (28,946 points)Oct 22, 2026 1:28 PM in response to rdstutz1967
Well what’s your ticket about? Perhaps someone here has an insight to a solution.
Understand that we here are all just fellow users and do not have the ability to escalate anything to Apple.
Originally posted at discussions.apple.com/thread/256380978