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iPhone Messages app categories differ and Unknown Senders count won't clear

Both my husband and I have iPhone 16's with IOS 27.0.1. For a number of months in text messages on my iPhone, I have categories my texts fall into. They just showed up after an update, don't remember when. My husband does not have them.


I go to the top right corner and select the 3 lines. A pop-up comes up with:

Messages

Unkown Senders

Transactions

Promotions

Spam

Recently Deleted


My husband does not have all these selections only Unknown Senders, which is showing 267. When he goes to Unkown Senders, there are none. He has restarted his Macbook, iPhone and iPad and they are all still there. Why does he not have the same list I have, how can we add the same selections list and also delete the number of 267 from showing.


Thanks in advance for your advice


Sheri

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