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iCloud+ family storage not accessible; 'iCloud storage full' alert

Currently on an iCloud+ family plan with 2TB storage. When I go into Subscriptions > iCloud+, and press "Use Family Storage", the "iCloud storage full" notification keeps coming back and I'm unable to use the family shared storage.

I can see currently that my storage is only 5GB, and I am unable to use the family shared storage (it has been more than 24 hours). Additionally, all family members are "Not Using" the shared plan as displayed at Family > Subscriptions > Shared-iCloud+.


I have tried the following troubleshooting steps:


  1. Logged out and back in with Media & Purchases.
  2. Had the organizer stop sharing the family shared storage and then turn it back on.
  3. I tried to click "Use Family Storage" on both my iPhone and MacBook Air M5 device


Nothing has changed, please help


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