I can’t get access to my iCloud

sillaboss wrote:

I need a live agent

This is a user to user technical forum there is no Apple here.

If you want help here, describe in detail your issue and what troubleshooting steps you've done.

Or you can contact Apple directly.

"I can’t get access to my iCloud: I need a live agent"

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Why so? Are you locked out?

A. Use a Recovery Key:

Did you ever create a Recovery Key for your Apple Account? If so, use that. If not, then take this as a learning experience, knowing to create one, and keep a handwritten copy, storing it in a location that only YOU are aware of, and only YOU have access to. Go Here: Set Up a Recovery Key for your Apple Account - Apple Support

B. Turn Off VPNs:

Have Any VPNs? If so, turn them off.

C. Try Another Device:

Are you able to log in using anther device?

D. Resetting your Credentials:

For security purposes, see if you can reset your account using account recovery. It can take hours to days to get it to go through.

• If you Forgot your Apple Account Primary eMail Address or Phone Number - Apple Support
• If you Forgot your Password and can’t Sign in to your Apple Account - Apple Support