Dear Apple Support Team,
I am contacting you because an entire folder containing important notes has suddenly disappeared from my iPhone, and I need help recovering it.
I did not delete this folder or its contents. I had been regularly updating the notes in this folder, and everything was working normally until I noticed that the folder and its contents were missing.
An entire folder containing my recently updated notes disappeared from the Notes app on my iPhone. I checked iCloud.com/notes and found some of my older notes and folders, but the folder I need is completely missing.
The “Recently Deleted” folder on iCloud.com is empty, and there is no “Recently Deleted” folder in the Notes app on my iPhone.
Restarting my iPhone did not resolve the issue.
I am very concerned because these notes are important to me, and I did not delete them.
Could you please help me investigate why this folder disappeared and determine whether my missing notes can be recovered? I would also like to know whether there is any way to restore notes that disappeared from both my iPhone and iCloud, even though I did not delete them. I need recover them!
Please advise me on the safest steps to take to avoid losing any remaining data.
Thank you for your time and assistance. I look forward to your response.
Kind regards!