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FrankB521
User level: Level 1 (4 points)

iPhone Pro 16 camera video reports storage full despite available space

I have an iPhone Pro 16 and I get the message that my iPhone storage is full when I try to use the cameras video option. However, my phone seems to have ample storage. And I deleted over 1000 photos from my camera. Actually, I moved them to a hard drive. I don’t understand how to correct this problem. I’m going overseas in a few weeks and I would like to use my iPhone to capture video.

Posted on Oct 22, 2026 7:34 AM

3 replies

Richard.Taylor
User level: Level 7 (25,466 points)

Oct 22, 2026 7:44 AM in response to FrankB521

Can you help us understand? For instance, "seems to have ample storage" isn't very specific. Can you tell us what is your storage is on this iPhone? At Settings>General>iPhone Storage, my phone says 50.5 GB of 128 GB used. What does yours say? 


First, try a forced restart: 

Force restart iPhone - Apple Support

This is different from a simple Power Off. For me, the logo appears  5 or 10 seconds past the "slide to power off" message. Wait for the logo; don't do the slide thing. 


Also,

  1. What iOS does your phone use?
  2. Are you using iCloud Photos to synchronize your devices? If so
  3. …Do you have “Optimize Storage” checked in Settings>[name]>iCloud>Photos>
  4. …Do you see all your iPhone pictures at iCloud.com?
  5. …What is your storage in iCloud? At Settings>[name]>iCloud>Storage, mine says 166.6 GB of 200 GB used. What does yours say? 
  6. At Settings>Battery, what do Battery Health, Maximum Capacity, and Cycle Count say?


Can you tell us what your phone says about your Photos Library? Look in Collections:


OldToad
User level: Level 4 (1,299 points)

Oct 22, 2026 10:52 AM in response to FrankB521

Try a hared reset of the iPhone according to:  Force restart iPhone. Then check the storage and try the camera.


Community User

Oct 22, 2026 3:04 PM in response to FrankB521

Try a hard reset.

Force restart iPhone - Apple Support

Also you might consider giving us more information such as which IOS you are on, storage available, and battery health so we can help you better.

Originally posted at discussions.apple.com/thread/256380900