User level: Level 1 (4 points)Can you trade in an iPhone 16e if it is lock by the original user pass code? I own the phone but can’t get into it and has never been on my account.
Posted on Oct 22, 2026 4:44 AM
User level: Level 10 (233,174 points)Oct 22, 2026 6:16 AM in response to Amps13
Amps13 wrote:
Can you trade in an iPhone 16e if it is lock by the original user pass code? I own the phone but can’t get into it and has never been on my account.
Unless you have the original purchase receipt which shows the serial number on it from Apple itself or an Apple Authorized Seller, Apple will not take a locked iPhone in trade. It has no value to anyone. Apple will be happy to recycle the phone for you responsibly.
Did you purchase a used iPhone from someone? If yes, read this --> The All Too Common SAD Reality of Buying … - Apple Community
User level: Level 10 (187,102 points)Oct 22, 2026 5:50 AM in response to Amps13
User level: Level 10 (268,198 points)Oct 22, 2026 4:45 AM in response to Amps13
User level: Level 10 (233,174 points)Oct 22, 2026 10:02 AM in response to Servant of Cats
Servant of Cats wrote:
lobsterghost1 wrote:
Did you purchase a used iPhone from someone? If yes, read this --> The All Too Common SAD Reality of Buying … - Apple Community
According to the OP's other thread,
Purchased iPhone 16e is carrier locked an… - Apple Community
the OP did indeed purchase a 16e at an auction site.
I just stumbled on that very thread. I suppose since they didn't like the answers in this thread, asking it again, might yield responses they might better like. But it won't and they have purchased a used brick they can never use.
User level: Level 9 (55,707 points)Oct 22, 2026 6:32 AM in response to lobsterghost1
lobsterghost1 wrote:
Did you purchase a used iPhone from someone? If yes, read this --> The All Too Common SAD Reality of Buying … - Apple Community
According to the OP's other thread,
Purchased iPhone 16e is carrier locked an… - Apple Community
the OP did indeed purchase a 16e at an auction site.
User level: Level 9 (55,707 points)Oct 22, 2026 10:15 AM in response to lobsterghost1
lobsterghost1 wrote:
I just stumbled on that very thread. I suppose since they didn't like the answers in this thread, asking it again, might yield responses they might better like. But it won't and they have purchased a used brick they can never use.
From the timestamps (six minutes apart), it looks like the OP started two threads before anyone had replied to either one.
The first post in one thread implied that the OP was trying to get into and use the phone. The first post in the other (this one) implied that the OP was trying to convert the phone into trade-in credit towards a phone that would work. Either way, your User Tip applies.
Originally posted at discussions.apple.com/thread/256380826