User level: Level 1 (4 points)Apple Cash card still has restrictions and my account got verified. I have the email at 11 something where it was verified.
Posted on Oct 22, 2026 2:42 AM
User level: Level 9 (64,078 points)Oct 22, 2026 3:37 AM in response to Badlittlegirl59
Hi, this is not Apple Support. These communities are user support forums. Apple and Apple Support do not participate here.
Apple Support is limited in what they can do concerning Apple Cash accounts. Apple Cash accounts use a virtual prepaid debit card. The accounts/cards are issued by Green Dot Bank. Green Dot support will have the final say in regard to your account and any restrictions.
Please review the Apple Support article I linked to below. It will help explain in more detail.
If your Apple Cash account is restricted or locked - Apple Support
Verify your identity for Apple Card or Apple Cash - Apple Support
Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank.
Contact Green Dot Bank:
• call (877) 233-8552
• disputes at P.O. Box 9, West Chester, Ohio
• general customer service at P.O. Box 1070, West Chester, Ohio 45071
• visit www.greendot.com
https://applecash.greendot.com/termsconditions/
You’re welcome to contact Apple Support as well. In the US, please call 1-800-MY-APPLE, or consult the support articles below.
User level: Level 1 (4 points)Oct 22, 2026 2:44 AM in response to Badlittlegirl59
I have no restrictions on my account no fraud no nothing. I just got my cash card and there’s a restrictions on it and I have $20 on my Apple account and I can’t even use it couldn’t go through this for seven hours now.
User level: Level 1 (4 points)Oct 22, 2026 2:46 AM in response to Badlittlegirl59
Can you help me? Can you lift these restrictions?
User level: Level 1 (4 points)Oct 22, 2026 2:47 AM in response to Badlittlegirl59
Can you please text me back so I know what’s going on if you can lift these restrictions
Originally posted at discussions.apple.com/thread/256380776