Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

MacBook Find My requires old Apple ID email for logout after changing primary email

Hello Apple community


I have for many years only had an iPhone with the same Apple-ID my parents created for me. They made an email attached to it which i didnt have access to. About a half year ago, I got my own Macbook and used the same old Apple-ID, but figured it was time for me to have control of my own account. I removed the old email from the Apple-ID, and choose my own email, which i actually use, as the primary email.


However, i have recently had the need to reboot my Macbook, but when i try to do that it still asks me to log out of Find-My connected to the old email. Even when i try to type the password to it, it gives me an error message saying that there was a problem with the account. This has frustated me for a couple of months and i have tried what i believe to be everything. Updated to the newest software version, changed the password on my Apple-ID, tried it through safe-mode, but nothing seems to work. I have called up Apple support in Denmark, where im based, and they didn't know what to do either. Please help me!

0 replies

There are no replies.