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Help_me_fix_my_device
User level: Level 1 (4 points)

Issues with New update—Required Screen Time Passcode (never had one before)

I don’t know what is wrong with my device after the update but I have been having nothing but problems. I use my Notes app everyday as a quick list and have everything I need to do for the day on that. But for some reason, it says that I have a Screen Time passcode. I have never used Screen Time on this device. When I try to get rid of it it says I need a passcode, when I tried to restart my iPad it said I needed the passcode and when I tried finding the “forgot my password” button, there isn’t one. I’m not sure what to do now, and I don’t want to use another app.

Posted on Oct 21, 2026 1:26 PM

3 replies

LotusPilot
User level: Level 10 (334,506 points)

Oct 21, 2026 3:27 PM in response to Help_me_fix_my_device

A forgotten or unknown ScreenTime passcode cannot be reset - unless, at the time of its creation, you also defined a recovery Apple Account (AppleID).


If no reset option is available and you have forgotten the ScreenTime passcode, you'll need to follow the procedures outlined within this link:

If you forgot your Screen Time passcode - Apple Support

Help_me_fix_my_device Author
User level: Level 1 (4 points)

Oct 21, 2026 3:10 PM in response to sberman

Yeah I’ve seen it…it doesn’t solve the issue that I can’t reset the passcode on the same device I ”made it” on


Originally posted at discussions.apple.com/thread/256380468