Certain email Headers and Content are incorrect

After updating to Apple Mail 16.0, I receive several emails everyday where the header does not match the content. As an example I clicked on a Virgin Red header, the email and the content that came up was for Lowe's. When I found the Lowe's header, it came up with Virgin Red. This happens everyday that I open up my email and it is very frustrating. If I want to forward one of these particular emails, I have to explain that the Header and Content is delivered incorrectly my Apple.

Is there anyway this can be rectified, please!!

Posted on Oct 21, 2026 1:22 PM

1 reply

WheelieNick

Level 9 (74,110 points)

Oct 21, 2026 1:27 PM in response to SusanZ

Hi there

Please try this

The quickest fix is to force Apple Mail to discard its broken local index for that specific folder and download a clean copy from your server.

Open the Apple Mail application.
Select your problematic folder (such as your Inbox) from the left sidebar.
Click on Mailbox in the top menu bar.
Scroll to the very bottom and select Rebuild.

Note: Your emails might briefly disappear while Apple Mail re-syncs everything with your provider. Give it a few minutes to complete.