Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

MacBook Air Touch ID button has metallic crunching sound

I bought a 13-inch MacBook Air with an M5 chip, and when I press the Touch ID button, there’s a metallic crunching sound. I previously had a MacBook with an M4 chip, and it didn’t make any such noise. The MacBook is a US-market unit—is this normal or not?

1 reply

If it doesn't feel right to you (since you've also had an M4 Air and know what the Touch ID button is supposed to feel like), it's likely NOT right.


Take it in to an Apple Store for evaluation...if it's been 14 days or under, you can return the MacBook for any reason.


Apple Genius Bar Reservation