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Delet my mony account

اريد تصفير رصيد حسابي


5 replies

المنطقة... يمكنك شراء عنصر من متجر التطبيقات (App Store) بتكلفة تتجاوز قيمة رصيدك الحالي، وسيتم خصم المبلغ المتبقي من بطاقتك الائتمانية المسجلة، مما يؤدي إلى تصفير الرصيد. كما يمكنك الانتقال إلى الزاوية السفلية اليمنى (أو اليسرى حسب إعدادات اللغة) والنقر على خيار "الدعم" (Support)؛ حيث يمكنهم تصفير الرصيد نيابةً عنك، أو...


تغيير بلد أو منطقة حساب Apple - Apple دعم


كذلك، إذا كنت بصدد تغيير المنطقة، يُرجى الاطلاع على هذه المقالة أيضاً...


التواصل مع دعم Apple - Apple دعم


For our English speakers…


Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


~Katana-San~

I see you want to empty your account balance. The people on this forum—other users like yourself—cannot do this for you but there are two ways you can try:


#1. If you still have a valid credit or debit card from your original country, purchase an item for slightly more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance. This is the only solution for you to empty your balance if cannot contact Apple Support (the other method, below). This method is also the easiest and you get to use your money yourself instead of just giving it to Apple.


#2. Ask Apple Support to remove and keep the balance. Live support is not available in all countries.

- Click on the special empty-balance request, chat link at the bottom of this support article ➔ Check your Apple Account balance - Apple Support

- General Apple support and service contact ➔ Contact Apple Support - Apple Support If live support options are available they will show near the bottom left. Telephone numbers may only work when calling from the same country. If numbers show as colored links, click on them for more options.

- With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country ➔ https://apps.apple.com/app/apple-support/id1130498044


If you can neither add a payment method nor contact Apple, your alternative is to create a new Apple Account when you are in the new country. Avoid doing that if at all possible. It may cause many complications with your current account content.


When changing account regions there’s a full set of guidelines in this support article ➔

Change your Apple Account country or region - Apple Support

There are just 2 ways possible to do that with your Apple Account:

  • Add a payment method in your current region and make a purchase where the Apple Account will be zeroed out and the remainder billed to your card.

or

  • Contact Apple directly and they can clear the balance. Support varies by region, so this option will only be available to you if your region has direct support.

Contact Apple Support - Apple Support


Beyond that all you can do is abandon your current account a create one for the new region. Yes this will remove any data associated with the previous Apple Account.

Welcome and thank you for reaching out. 🤗


Here at the Apple Support Community, we are volunteers (thoughtful Apple users) who share knowledge in an effort to help others, such as yourself.


We don’t have the power to look into accounts, make changes or remove the balance.


You will need to → Contact Apple Support to request a reset of your account balance to zero.


Thanks again for reaching out. 👍🏼


All the best! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

I want delet my mony account