Trouble leaving a review for the Brickify app

Hello~ I am going to suggest that you contact Apple. You have started two threads here about this and participated in another but found no joy. See below…

Contact Apple Support - Apple Support

~Katana-San~

Baseballguy123 wrote:

I agree with you but I have been never used the app before ever.

I would be wondering how they got your financial info to bill you then. A previous poster said they saw it on Facebook and did not download it from the App Store, was that the same for you?

Their support even said that purchases by the app in the App Store are only managed by Apple, and that would not have been the case for you either if the billing description is not showing Apple. You said previously that you signed up for a Free Trial of the app, so if you never used the app before, where did you sign up for the free trial?

One of the poor reviews above says they attempt to charge you for a free trial 3 days later, and with the 3 day free trial offered by the app and also seen in those other reviews, that is exactly what you would expect to happen, correct? If the free trial was made through an in-app purchase where it is managed by Apple, then cancelling would be done in your Settings and should be done a day before the trial ends, just like any other subscription. If it is not shown in Settings to cancel the subscription, then it was not made with an in-app purchase and you are not being billed by Apple.

So now I am wondering if you like others were just scammed on Facebook and it has nothing to do with the app downloaded by the App Store at all. Your original post said you were scammed by "Brickly", which is a scam ad on Facebook. From everything you posted, and even those of others, it sure seems like this is exactly what happened. A simple Google search brings up this Gemini response.

• The "Brickly" ad campaign on Facebook is part of a widespread phishing and e-commerce retail scam designed to steal credit card details and personal information. 
• Typically masquerading under brick-themed storefront names (like "Brickly") or impersonating legitimate building-block brands, these fraudulent advertisements bait users with unrealistic deals on popular collectibles. 

Contact the app developer.

How to contact an app developer - Apple Support

Are you actually getting a message to say you can't leave a review? If so, what does it say.

If not then you might just have to wait. Reviews don't appear instantly. How long are you waiting before deciding that your review hasn't stuck?

Please be more descriptive about the trouble you are having. Right now the possibilities are wide open and include you needing to turn on your equipment. Include the exact wording of any error messages you see.

You have to be careful with your language when leaving reviews. If you are rude or make accusations then the review won't be posted.

This app is in beta?

https://apps.apple.com/us/app/brickify-collection-tracker/id6758356210

the app developers is well to put it nicely, not very responsive to any emails abt their “free trial bait and switch” that they got running so I can’t imagine they would respond to a email abt me leaving a one star review

I know the subscription is not managed by Apple and I can see why it’s not….but this is not the place for that.

However, Apple does manage billing for purchases on their App Store so while it’s not an official Apple supported subscription, I still got billed 59.99 by Apple for the subscription.

Baseballguy123 wrote:

However, Apple does manage billing for purchases on their App Store so while it’s not an official Apple supported subscription, I still got billed 59.99 by Apple for the subscription.

That's unclear. If you subscribed through the app on your phone and are getting billed by Apple, it's a subscription through Apple. If you subscribed through the developer's website, you wouldn't be getting billed by Apple at all.

I have been experiencing a similar issue when using my iPhone, unfortunately I was stupid enough, out of curiosity, to participate in the Beta testing process. I wont say anything more about it. But if you are looking to participate in the project, you should check out the full project.

Regarding your own issue.

***

All the best ✌️

[Edited by Moderator]

MITTB wrote:

I have been experiencing a similar issue when using my iPhone, unfortunately I was stupid enough, out of curiosity, to participate in the Beta testing process. I wont say anything more about it. But if you are looking to participate in the project, you should check out the full project.

Brickify doesn't appear to be in beta.

From Whats being explained to me by apple support is the brickify subscription is not managed by apple hence is why they refused my refund request and to contact the developer for a refund.

what Mac Jim is saying does make sense to me but I feel like I’m getting the runaround

Baseballguy123 wrote:

From Whats being explained to me by apple support is the brickify subscription is not managed by apple hence is why they refused my refund request and to contact the developer for a refund.

Yes, Apple manages the subscription in the sense that they collect the money, pay the developer, and keep their cut. Apple is pretty clear that all sales are final, and refunds are exceptions. Apple no longer has the money you paid. Or at least not most of it. So they're telling you that, if you want the money back, you'll need to ask the company that has it. And that company is not interested in giving you your money back. So, yes, you're kind of stuck between a rock and a hard place.

Baseballguy123 wrote:

So basically for a lack of a better word, basically protecting the scammy app with both parties pointing the finger at each other?

Apple is following their terms and conditions. You are entitled to whatever opinion you want to hold.

Baseballguy123 wrote:

I’m back…..

Anyway, I’m having trouble leaving a review for the Brickify app, any ideas?

I see your review right here in the App Store.

It also has a 4.7 out of 5 rating with 6,058 users, so while some like you have had a poor experience, that is certainly not the case for everyone. The one below your review has a much different perspective.

Refer to the previous post about your experience:

• Developers choose which subscription is available for a free trial. If you changed the subscription length on the Approval Screen requiring you to double click the side button to accept, you will see there may no longer be a free trial and the subscription start date would be showing today for that price. If they want to offer the Free Trial for their yearly subscription plan, they can certainly do that.
• Free Trials can only be used once. If you clicked a link in the app for a free trial and you had already used it, then the Approval Screen would not show that Free Trial and you would only see the price and subscription start date showing today. If you agree to that by double clicking the side button, followed by Authentication with Face ID/Touch ID or Passcode, then that is what you should expect to pay.

Baseballguy123 wrote:

lets look at the bigger picture here if you want to point out those two reviews from ALL of the most recents reviews being left and agree to disagree

https://discussions.apple.com/content/attachment/064e873d-7994-4469-8291-3ed4adf4cf27

And if you keep going, then you see these. It really is irrelevant to your post.

As stated if there is no free trial available, either because you had already used one or you chose a different subscription where it is not available, then on the Approval Screen requiring you do double click the side button you will see exactly what you will be charged and when with no Free Trial option. Do some just double click the side button without seeing when they will be charged? Absolutely.

1. For the first time ever, I downloaded the app on October 16th 2026
2. I signed up for the free trial on October 16th 2026
3. I agreed my original title had Brickly but that was a spelling error.
4. I’m wondering if the reason why my refund request and so many others were denied because of Apple’s proprietary “Refund Decisioning System” As one of the problems in this day and age is too much reliance on technology. Technology is only as good as the people that program said technology. Was the system even prepared to deal with a particular set of circumstances such as mine and others who have left a one star review on Brickify app page.

I also wonder if my refund request even got a fair shake because how can one upload a screenshot with evidence that could potentially change the outcome?

Also; let me ask you, wouldn’t you say that if others that has the same problem as me, a red flag with the app itself or even Apple?

Might be going crazy but I coulda sworn I replied to your post before. Oh well, posting again.

1. i downloaded the app for the first time ever on October 16th 2026.
2. I signed up for the free trial for the first time ever on October 16th 2026
3. Literally 5 mins after I signed up for the free trial I was charged 59.99.
4. i honestly think Apple is relying too much on its “proprietary Refund Decisioning System” Technology is only as good as the person who programmed it and I wonder if there’s a flaw in the programming.

A flaw in the programming would explain why my refund request and so many others were so quickly denied and why it’s a common issued listed in the Brickify app reviews. It’s entirely possible that no one could have foreseen a particular set of circumstances and programmed that system to act accordingly to a particular set of circumstances.

As I continue do my research on Apple policy, it makes me wonder if they indeed did cover all their bases.

I wrote my review of the app, then clicked on the blue arrow button on the top right and nothing happens

[Edited by Moderator]

This thread (particularly posts by Mac Jim ID) outlines complex scenarios regarding subscriptions and trials. ➔ Refund request for unintended Snapchat Pl… - Apple Community

Thank you for the advice, I’m sure Apple support is tired of hearing from me at this point abt Brickify, but I’ll keep at it

Never mind, I see it now. All good

I’m having this problem too, so reviews aren’t posted instantly?

Even if said company kicks the can back to Apple?

So basically for a lack of a better word, basically protecting the scammy app with both parties pointing the finger at each other?

It's easy to confirm whether he's right. Which company did your payment go to - Apple or Brickify?

lets look at the bigger picture here if you want to point out those two reviews from ALL of the most recents reviews being left and agree to disagree

Apple

Doesn’t mean they are always right though

I’ve been following this with great interest since I’m in the same boat as the OP. I have never used the app before and was charged 59.99 as well for a free trial

Nice to see and hear I’m not crazy

I agree with you but I have been never used the app before ever.

and that still wouldn’t explain how there’s reviews like this being left on the app reviews

Hello~ +1…

~Katana-San~

I've learnt my lesson dude. Look at the reviews and comments about the App. 👌

This thread is very Messy. Probably not worth reading.