Many times a Force Restart is all that is needed if you are experiencing a stuck process that is running on your phone. If you see it happening again, I would try this.
- Press and quickly release Volume Up
- Press and quickly release Volume Down
- Press and HOLD the Side Button until the Apple logo appears. This may take up to 15 seconds while holding the side button before you see the Apple logo and you have to ignore anything else on the Screen including the prompt to Slide to Power Off. We have seen where users see that prompt and think that is performing the Force Restart, but it is not.
I would not recommend turning off Background App Refresh as a means to reduce battery draining. It really has very little effect and does not stop background processes like some believe. It is only for updating the UI of an app so that is not done when you launch the app, but all the background processes initiated by the app, that will cause battery drain, still proceed like they always have.