Level 1 (4 points)

Accidentally reported work group message as spam, not receiving messages from the group. Numbers not in blocked list.

I accidentally reported a work group message as spam and now I can't receive messages from the group. I checked my list of blocked contacts and none of the member's numbers are blocked. They receive my messages in a new group, but I do not receive their replies unless they text me individually. How can I fix this to receive their group messages again?

Posted on Oct 21, 2026 8:20 AM

9 replies

lobsterghost1

Level 10 (233,174 points)

Oct 21, 2026 10:33 AM in response to lenoredove

lenoredove wrote:

lobsterghost1 wrote:

lenoredove wrote:

This happened a while ago, past the 30 days, so I can't recover the messages. Still not receiving messages from the group.

Sorry, if it was longer than 30 days ago, the message was deleted permanently. You could start your own group message and ask everyone to switch your new message.

Also tried that and it doesn't work... I still don't receive messages from them in the group.

Do you have the members of the group stored as contacts in your contacts? Go through each contact and see if anyone is marked at the top as blocked and if anyone is, Edit and unblock them.

lobsterghost1

Level 10 (233,174 points)

Oct 21, 2026 10:20 AM in response to lenoredove

lenoredove wrote:

This happened a while ago, past the 30 days, so I can't recover the messages. Still not receiving messages from the group.

Sorry, if it was longer than 30 days ago, the message was deleted permanently. You could start your own group message and ask everyone to switch your new message.

lobsterghost1

Level 10 (233,174 points)

Oct 21, 2026 8:26 AM in response to lenoredove

When you report a message as spam, it does not get put in your blocked list. It simply goes to the recently deleted folder, where you can recover it from within 30 days. Simply tap the circle at the top right with the three lines in it and then tap Recently Deleted, look for the message and restore it.

lobsterghost1

Level 10 (233,174 points)

Oct 21, 2026 10:51 AM in response to lenoredove

lenoredove wrote:

lobsterghost1 wrote:

lenoredove wrote:

lobsterghost1 wrote:

lenoredove wrote:

This happened a while ago, past the 30 days, so I can't recover the messages. Still not receiving messages from the group.

Sorry, if it was longer than 30 days ago, the message was deleted permanently. You could start your own group message and ask everyone to switch your new message.

Also tried that and it doesn't work... I still don't receive messages from them in the group.

Do you have the members of the group stored as contacts in your contacts? Go through each contact and see if anyone is marked at the top as blocked and if anyone is, Edit and unblock them.

Yeah, I saved them all as contacts. None of them are in my blocked list. I can still receive individual messages from each of them, just not in the group. Not sure if it's a lost cause at this point. We've each tried creating new groups and I still don't get the messages from them.

Sorry, but I'm out of suggestions. At this point, I'd contact Apple Support directly. If you're in the US, you can call Apple at: 800-MY-APPLE

lenoredove Author

Level 1 (4 points)

Oct 21, 2026 10:30 AM in response to lobsterghost1

lobsterghost1 wrote:

lenoredove wrote:

This happened a while ago, past the 30 days, so I can't recover the messages. Still not receiving messages from the group.

Sorry, if it was longer than 30 days ago, the message was deleted permanently. You could start your own group message and ask everyone to switch your new message.

Also tried that and it doesn't work... I still don't receive messages from them in the group.

lenoredove Author

Level 1 (4 points)

Oct 21, 2026 10:47 AM in response to lobsterghost1

lobsterghost1 wrote:

lenoredove wrote:

lobsterghost1 wrote:

lenoredove wrote:

This happened a while ago, past the 30 days, so I can't recover the messages. Still not receiving messages from the group.

Sorry, if it was longer than 30 days ago, the message was deleted permanently. You could start your own group message and ask everyone to switch your new message.

Also tried that and it doesn't work... I still don't receive messages from them in the group.

Do you have the members of the group stored as contacts in your contacts? Go through each contact and see if anyone is marked at the top as blocked and if anyone is, Edit and unblock them.

Yeah, I saved them all as contacts. None of them are in my blocked list. I can still receive individual messages from each of them, just not in the group. Not sure if it's a lost cause at this point. We've each tried creating new groups and I still don't get the messages from them.

lenoredove Author

Level 1 (4 points)

Oct 21, 2026 12:28 PM in response to lobsterghost1

lobsterghost1 wrote:

lenoredove wrote:

lobsterghost1 wrote:

lenoredove wrote:

lobsterghost1 wrote:

lenoredove wrote:

This happened a while ago, past the 30 days, so I can't recover the messages. Still not receiving messages from the group.

Sorry, if it was longer than 30 days ago, the message was deleted permanently. You could start your own group message and ask everyone to switch your new message.

Also tried that and it doesn't work... I still don't receive messages from them in the group.

Do you have the members of the group stored as contacts in your contacts? Go through each contact and see if anyone is marked at the top as blocked and if anyone is, Edit and unblock them.

Yeah, I saved them all as contacts. None of them are in my blocked list. I can still receive individual messages from each of them, just not in the group. Not sure if it's a lost cause at this point. We've each tried creating new groups and I still don't get the messages from them.

Sorry, but I'm out of suggestions. At this point, I'd contact Apple Support directly. If you're in the US, you can call Apple at: 800-MY-APPLE

Thanks for your suggestions and help!

lobsterghost1

Level 10 (233,174 points)

Oct 21, 2026 2:40 PM in response to lenoredove

lenoredove wrote:

lobsterghost1 wrote:

lenoredove wrote:

lobsterghost1 wrote:

lenoredove wrote:

lobsterghost1 wrote:

lenoredove wrote:

This happened a while ago, past the 30 days, so I can't recover the messages. Still not receiving messages from the group.

Sorry, if it was longer than 30 days ago, the message was deleted permanently. You could start your own group message and ask everyone to switch your new message.

Also tried that and it doesn't work... I still don't receive messages from them in the group.

Do you have the members of the group stored as contacts in your contacts? Go through each contact and see if anyone is marked at the top as blocked and if anyone is, Edit and unblock them.

Yeah, I saved them all as contacts. None of them are in my blocked list. I can still receive individual messages from each of them, just not in the group. Not sure if it's a lost cause at this point. We've each tried creating new groups and I still don't get the messages from them.

Sorry, but I'm out of suggestions. At this point, I'd contact Apple Support directly. If you're in the US, you can call Apple at: 800-MY-APPLE

Thanks for your suggestions and help!

You're welcome. Sorry I wasn't able to solve this for you. I do hope you get this resolved and when you do, would you please come back and tell us what the solution was as it could help others in the future.

lenoredove Author

Level 1 (4 points)

Oct 21, 2026 10:18 AM in response to lobsterghost1

This happened a while ago, past the 30 days, so I can't recover the messages. Still not receiving messages from the group.

Originally posted at discussions.apple.com/thread/256380296