Changing country with a small balance

To empty your balance, add an external payment method (e.g., a card) to buy an item (not a subscription) priced more than your balance. The difference owed will be billed to your card, leaving nothing in your account. Review:

- Payment types you can use —> https://support.apple.com/HT202631

- How to add a payment type —> https://support.apple.com/HT201266

Another way is to ask Apple to remove and retain the balance. The people responding here are Apple product customers like yourself and cannot do this for you.

- Click on the special empty-balance-request chat link at the bottom of this support article ➔ https://support.apple.com/119902#zerobalance

- General Apple support and service contact ➔ https://support.apple.com/106932 If live support options are available they will show near the bottom left. If numbers show as colored links, click on them for more options.

- With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country ➔ https://apps.apple.com/app/apple-support/id1130498044

If you cannot contact Apple then the first method is the only way to empty your balance. If neither method works then you will have to create a new Apple Account when you are in the new country.

Additional changing-account-region support article ➔ https://support.apple.com/118283

Welcome and thank you for reaching out. 🤗

1. Purchase something from the App Store at a cost greater than your balance. This is the quickest option.
2. If you are unable to spend the remaining balance, then contact Apple Support to request a reset of your account balance to zero.
3. If you need to change your region, then click ▶︎ Change Region for step-by-step instructions.

Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…

Contact Apple for support and service

Also if you are changing regions take a look through this article as well…

Change your Apple ID country or region - Apple Support

~Katana-San~

Buy(not subscribe to) something at least as expensive than your balance and use a different payment method from the current region for any extra amount; if you can't, click here and ask the iTunes Store staff to zero it.

The people on these boards are mostly other customers, don't have inside access to Apple's servers, and can't remove it.

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