Why can't I see one Apple user's messages in a group message?

Pamelabryant · 2026-10-21T08:16:00+00:00

I am in a group message with multiple users both Apple and Android, however there are messsags from one Apple user that I can not see. I see everyone else messages but not hers. But everyone else in the group can see her messages. What would cause this?

1 reply

WheelieNick

Level 9 (74,110 points)

Oct 21, 2026 11:08 AM in response to Pamelabryant

Hi there

Please try this

Check your blocked list: Go to Settings > Apps > Messages > Blocked Contacts (or Blocked on older iOS versions) and verify whether her phone number or contact is listed there. Unblock if necessary.
Verify Group Messaging settings: On your phone, go to Settings > Messages and ensure MMS Messaging and Group Messaging are turned on.
Start a fresh group chat: Have someone create a brand-new group thread with all the same participants to reset any stuck routing or split-thread caches.
Check her device settings: Ask the Apple user to verify that her phone number is properly selected under Settings > Messages > Send & Receive and that RCS or SMS/MMS fallback is active if she is texting with Android users.