Watch not working

2 replies

Level 10 (187,102 points)

Oct 21, 2026 8:28 AM in response to Omeralrawe

we're not apple

I've read tha tthe 1g ultra do not support the watchOS 27 at all so if it's that then that is a no go

these forums are user helping other users like yourself, it's sort of going to a physical apple store and asking other customers their advice

This is a user helping users with tech questions forum, we are not apple and apple do not read your posts here

You can provide them with feedback using Product Feedback - Apple

Or reach out to their official support channels

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Genius Bar Reservation and Apple Support Options - Apple

Omeralrawe Author

Level 1 (4 points)

Oct 21, 2026 8:14 AM in response to Omeralrawe

Hello, I have an Apple Watch Ultra (1st generation) paired with an iPhone 14 Pro Max. The watch update keeps failing, and the watch gets stuck on the Apple logo. I have tried all the troubleshooting steps, but nothing has worked. I don’t have a computer. Please help me fix the watch or arrange a service appointment.