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Pedro_nicolau
User level: Level 1 (4 points)

AirPods Pro 2 USB-C charging case gets stuck in charging state and drains battery

Hello everyone! I've been having issues with my AirPods Pro 2 usb-c charging case lately. Every other time I use a wireless charger on it, the case will stop charging at some point and get stuck in a never-ending charging state (its status shows as if the case is charging even though it isn't, and its battery will drain significantly over time, even without the buds inside). Also, when stuck in this loop, the case will no longer wirelessly charge, only through cable. I've tried forgetting the device, resetting it and reconnecting. It does clear the problem temporarily, but it soon surfaces again and I have to do it all over. The case is updated to last public software version (9A348), and so is my iPhone (27.0.1). Anyone experienced something similar? Any suggestions on what to try or should I just take it to assistance? Thanks in advance!

Posted on Oct 21, 2026 7:29 AM

2 replies

WheelieNick
User level: Level 9 (74,110 points)

Oct 21, 2026 12:56 PM in response to Pedro_nicolau

Hi there


Please try this


  • Drain Completely to 0%: Let the case and earbuds run completely out of battery until the LED stops responding. Once fully dead, plug it in via a USB-C cable and charge it uninterrupted to 100%. 
  • Disable "Find My Network": Go to your iPhone’s Bluetooth settings, tap the Information (i) icon next to your AirPods, and turn off Find My Network to see if background pinging stops the drain loop. 
  • Perform a Full Hard Reset:
    1. Forget the AirPods from your iPhone's Bluetooth menu.
    2. Put both AirPods in the case and close the lid for 30 seconds.
    3. Open the lid, press and hold the button on the back for about 15 seconds until the status light flashes amber and then white.
    4. Reconnect them to your iPhone. 
  • Stop Using Wireless Chargers Temporarily: Stick to USB-C cable charging exclusively for a week to verify if the wireless charging coil or its thermal/power sensor is triggering the glitch.


Pedro_nicolau Author
User level: Level 1 (4 points)

Oct 22, 2026 4:36 AM in response to WheelieNick

I’ll start the tests right away and come back with an update afterwards. Thank you!

Originally posted at discussions.apple.com/thread/256380262