User level: Level 1 (4 points)Hello,
I updated to iOS 27 this morning. I tried everything I can think of, like toggling airplane mode on and off, turning the phone off and on, making sure settings are correct etc. I'm making this post after 2.5 hours of work...
I have physical SIM cards from 2 different providers. The result is the same.
I can't use my phone when I'm not around a wi-fi. Help!!!!
Posted on Oct 21, 2026 3:31 AM
User level: Level 10 (107,674 points)Oct 21, 2026 4:27 AM in response to Betty_the_B
You just proved it is not carrier dependant so have Apple run diagnostics to check your cell modem is still functioning.
User level: Level 10 (107,674 points)Oct 21, 2026 8:45 AM in response to Betty_the_B
Betty_the_B wrote:
Thanks for the reply! I run the diagnostics now and it found no issues. What else can I do at this point?
Have Apple look at it.
User level: Level 10 (107,674 points)Oct 21, 2026 8:49 AM in response to Betty_the_B
BTW the two providers may share the same base station or power supply so driving to another location or checking an independant downtime site is worth a try
User level: Level 1 (4 points)Oct 21, 2026 7:56 AM in response to LD150
Thanks for the reply! I run the diagnostics now and it found no issues. What else can I do at this point?
Originally posted at discussions.apple.com/thread/256380135