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Не получается оплатить подписку

Не получается оплатить подписку..попросит подтвердить платежные данные но я не могу привязать карту :/ на балансе 30$..подпись 27$ и деньги не снимает :/ раньше все нормально было..

2 replies

A possible reason for seeing this message is Apple cannot find a functioning payment method to use in association with making this purchase. Even if you do have adequate Apple Account balance, Apple may require a payment method (usually a credit or debit card) be present on your account (particularly if you are starting a subscription or trial). Even free apps may require the presence of a payment method, although it won't be charged if they are free. In addition, some items cannot be purchased with account balance.


Use the article Add a payment method to your Apple Account - Apple Support to review your payment methods such as credit or debit cards. Problem methods will usually have a notice in red lettering below them. The article: If your payment method is declined in the App Store or iTunes Store - Apple Support has some information about declined payment methods.

Apple Support video with similar information: “What to do if you can’t make a purchase on your iPhone” https://www.youtube.com/watch?v=aKHOJFWOJHk


For information about updating payment methods on various platforms (iPhone, Mac, etc.), click here --> If you need to change or update your Apple Account payment method - Apple Support

If there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card.


If using Apple Account balance to pay for an item, ensure there is adequate balance to pay for the item, including tax if applicable. Read this article about how to check your Apple Account balance.--> Check your Apple Account balance - Apple Support Some purchases may require the presence of another payment method such as a credit card even if the final payment will be made by account balance.


If it is not a payment method issue, Apple may have placed a block on your account for other reasons. In that case do as Apple says and contact them. This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support The people on this forum (users like yourself) cannot do this for you.


If your account is set to Russia, read this support article about special restrictions About billing for Apple subscriptions and digital purchases in Russia - Apple Support



Проверьте способ оплаты в настройках ➢ [ваше имя] ➢ Оплата и доставка, убедитесь, что он действителен и при необходимости обновите его. Кроме того, выйдите из учетной записи Apple, а затем повторите попытку.


Если это все еще не удается, обратитесь непосредственно в службу поддержки Apple.


Удачи! 👋🏼😉

Smiliñ 😎 Brian