Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

How to delete uninstalled app's account data?

I'm on iPhone Air and i want to delete an uninstalled apps data. I deleted my supercell account and every time I open clash of clans it just shows an error message:"this account has been deleted and can't be recovered" and won't let me do anything. I've tried deleting the app but it seems I stay logged in to the same deleted account because the error message keeps popping up.

Please help

1 reply

hi there


please try this

Step 1: Remove Game Center Data

  1. Open the Settings app on your iPhone.
  2. Scroll down and tap Game Center.
  3. Check your connected account or sign out of Game Center, or tap on games/profile options to see if Clash of Clans or Supercell is listed so you can remove its saved linkage.
  4. Alternatively, when deleting Clash of Clans, watch for the prompt asking: "Do you want your Game Center information to be removed?" and make sure to tap Yes. 


Step 2: Clear iCloud App Data

  1. Open Settings and tap your Apple ID name at the top.
  2. Tap iCloud > Manage Account Storage (or iCloud Storage depending on your iOS version).
  3. Look for Clash of Clans in the list of apps.
  4. If it appears, tap on it and select Delete Data to clear cloud-synced files.