User level: Level 1 (4 points)My screen on my iPad isn’t responding to my touch and I’ve already force reset it and put it through recovery mode on my computer. I’m unsure of what to do next. Please help me!!!
Posted on Oct 20, 2026 4:01 PM
User level: Level 10 (105,996 points)Oct 20, 2026 4:09 PM in response to Biyou64
Take it to the Apple Store for diagnostics. Screens can fail and that may have what happened to yours, the diagnostic is free and you will be given the options for repair, if you choose to go that route. Personally, I would not repair an iPad mini using iOS 12 and the money would be better spent on a newer device.
Genius Bar Reservation and Apple Support Options - Apple
User level: Level 10 (97,882 points)Oct 20, 2026 11:20 PM in response to Biyou64
Welcome and thank you for reaching out. 🤗
There appears to be a problem with the internal display panel. Only a certified Apple technician can determine the cause and offer a complete solution.
Therefore, I recommend service.
Service Checklist:
Service Appointment:
Contact Information:
Additional Support:
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Originally posted at discussions.apple.com/thread/256379835