Level 1 (4 points)

Managed profile I can’t find

Hi guys, a while back my number was ported out from ee to Vodafone. Since then a lot have crazy stuff has gone on. My photos and messages are being seen by my partner. She thinks I’m unaware. But when I FaceTime her she can see my share screen without my permission. She has managed to hack my instagram the lot. I’m so confused because I’m quite savvy with IT usually but this is crazy. There is no VPN or managed profile installed on my phone whatsoever. I go to my apple account and there are no devices there and also I’ve checked other settings but can’t find it anywhere. My phone is definitely being managed and I don’t know where to look. I’m out of options so I need you guys. My screen mirroring does not work and also I get signal all the time when my friends on the same network don’t. And guess what, funnily enough when I go to livestream a home camera, signal either drops, phone battery depletes rapidly or my partner calls/facetimes me. I also overheard in a conversation over the phone an echo which quickly turned down in the conversation so she has a bug. Not sure if it’s in the car or via the iPhone. Can someone help?????

Posted on Oct 20, 2026 11:47 AM

9 replies

steve626

Level 7 (20,243 points)

Oct 20, 2026 12:01 PM in response to Georgemac8

Install or remove configuration profiles on iPhone - Apple Support

If you don't see a profile where Apple says they are stored, you don't have one. Some of what you describe is better explained by someone having physical access to your phone and to your network.

Change the password to your phone
Change your Apple ID password
Change other passwords, such as banking sites
Reset your router and change its admin password. Also change the password to get on your network so your "partner" or others can't use it.
Get rid of your "partner." Sounds more like an enemy than a partner. See a lawyer if you need to.
Consider erasing your phone and starting from scratch. Install only apps you want and understand. Don't allow others to get physical access to your phone.

lobsterghost1

Level 10 (233,174 points)

Oct 20, 2026 12:23 PM in response to Georgemac8

Do you and your partner share the same Apple Account? What you've described would be symptomatic of sharing an account. People who share the same Apple Account would naturally be able to read your test messages, see your photos, know who called you, etc.

Georgemac8 Author

Level 1 (4 points)

Oct 21, 2026 2:09 AM in response to steve626

Hi Steve. Thanks. I know. **** ain’t good at the moment but I think if I do find out how it’s happening and I manage to source it back. It will be curtains for us. I know that if there’s no profile visible that there can still be a MDM on the iPhone. Reason I know this is because I had a work iPhone and it wasn’t visible there but it said along the bottom of the screen “this is managed by (company name” I’ve also managed to install an Apple Watch once and it never registered into my apple account. So everything was available on the Apple Watch and it was updating etc. but on my phone there was no Bluetooth of the watch and when I went to the watch up it was non existent

Zurarczurx

Level 6 (8,142 points)

Oct 20, 2026 12:06 PM in response to Georgemac8

What, exactly, do you mean by "my photos and messages are being seen by my partner"

Where does she see them? On your phone? On her phone? On the web? On her Mac?

When does she see them?

Georgemac8 Author

Level 1 (4 points)

Oct 21, 2026 2:10 AM in response to Georgemac8

No we don’t share the same account. No relation in this. We don’t even family share

Georgemac8 Author

Level 1 (4 points)

Oct 21, 2026 2:08 AM in response to Zurarczurx

Either her phone or a Mac. She has no physical access to my phone and my password etc is changed every 2-3 days

Georgemac8 Author

Level 1 (4 points)

Oct 21, 2026 2:13 AM in response to Georgemac8

I really also want to know how these spy apps work you see online. Do they have an MDM profile to install? My “system Services” is heavily using data. Please see picture. I will post following this

Georgemac8 Author

Level 1 (4 points)

Oct 21, 2026 2:29 AM in response to Georgemac8

[Edited by Moderator]

Georgemac8 Author

Level 1 (4 points)

Oct 21, 2026 2:26 AM in response to Georgemac8

[Edited by Moderator]

Originally posted at discussions.apple.com/thread/256379787