Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Shorten URL feature still not working on IOS 27 - What's Going On?

Any idea what's going on with the Shorten URL feature on iPhone? It stopped working for me after the ios 26 update, and it's still not working after ios 27 update.


When I hit the share icon , then View More/Shorten URL, it shows something happening in the dynamic island, but pasting does nothing (there is nothing to paste). That is in Chrome. In Safari, at least it pastes an error message: "error: %20Please%20enter%20a%20valid%20URL%20to%20shorten"

1 reply

The Shorten URL feature in the Share menu is actually a shortcut in the Shortcuts app. I looked at the shortcut and the issue is with the URL shortening service it uses (https://is.gd/index.php). The service (even online, without using the shortcut) fails very often. I was only able to get two shortened URLs during my test online.


The service seems to work sporadically. So nothing wrong on your end; it's just that the service is a bit unreliable.