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Wallet App Running In Background

Is it normal for the Wallet app on an iPhone 18 (iOS 27.0.1) to use the Photo app in the background when I am not using the Wallet app at all? My battery started to show a higher percentage of use this morning (as compared to its average use), so I started to run some diagnostics to figure out why this is happening. When I went to Privacy and Security and turned on the App Privacy Report, I started noticing the Wallet app registering quite often with the Photo app being used.

14 replies

I wasn't able to see any access details when I tried to dig into it, but I ended up going to the Apple store on my way home and spoke with a technician. He felt one of the applications/widgets on the Home screen was stuck in a loop (like you mentioned) and recommended I start with All Settings Reset. If that didn't work, he suggested doing a full restore. I did the reset after I got home and reset my preferences, and so far it hasn't happened since then. The battery usage is back to normal, too. I will continue to monitor the performance and see if there are any spikes or abnormal behavior. Thanks for all your help on this!

A Photos entry under Wallet in App Privacy Report means iOS recorded photo library access attributed to Wallet. It does not mean Wallet opened the Photos app. That report also cannot establish whether the access caused your increased battery use. Could you post a screenshot of Wallet’s Photos access details, with personal information obscured, and its activity in Settings > Battery for the same period?

Sounds like Wallet app is stuck in some kind of card authentication loop. Try a forced restart. Do you have any payment methods in your Wallet app? If not, you can try deleting the Wallet app and downloading a fresh copy from the Apple App Store.

I deleted out all of the payment methods from the wallet and the app itself, then I downloaded it once more from the App Store. I decided not to add the payment methods back in, yet. So far (it's been about 15 minutes), the Wallet app hasn't been triggered on the App Privacy Report. Previously, it would trigger every time I tried to restart the phone; even happened when I had my phone in Airplane mode/No Wi-Fi.


Long shot: can you disable Wallet's access to photos and contacts in Settings/Privacy? If so then when it next tries to use them it will have to request access and you might get some clue as to what it's doing from the request message.

You’re welcome! Reset all settings is a shotgun approach and may work. Make sure you copy your WiFi password S because they’ll be deleted, but the rest of your data is fine.


Apps in a loop show as in the battery capacity usage list. Widgets in a loop show as Home Screen battery capacity usage list. I’d delete all widgets and add back on at a time just the few you use regularly.


I hope you have a great rest of your week!

Do you have any banking or financial service widgets on any of your Home Screens? Many banks have depreciated their widgets. This might explain both issues.

Wait 24 hours and try adding a card at a time.

The Home & Lock Screen message didn't make any sense to me either, as I have not changed any of my Focus and/or Home and Lock Screen settings at all since I set it up a couple of weeks ago. This is the first time my battery has given me this warning message about it.

Just the apps, no widgets.

I spoke too soon. It's coming up in the report again and showing that both the Photos and Contact apps are being accessed through the Wallet.

What iOS version are you using? What country are you in?

United States, 27.0.1

Thanks for letting us know.