Are there different return terms for a leased phone than the 14 days normal return policy?
HavinfunOne
User level: Level 1 (8 points)
User level: Level 1 (8 points)Return policy for leased phones
Posted on Oct 20, 2026 7:10 AM
4 replies
Phil0124
User level: Level 10 (242,520 points)
User level: Level 10 (242,520 points)Oct 20, 2026 7:51 AM in response to HavinfunOne
Yes, you have 14 days to return the device and cancel the lease if you acquired your iPhone through Apple's Upgrade program.
click here ➜ Apple Upgrade - Lease iPhone, iPad, Mac, Watch - Apple
What happens if I change my mind after enrolling in Apple Upgrade?
If you change your mind after you enroll in Apple Upgrade, you have 14 days after receiving your device to return your device back to us in good working condition. After we receive your device, your lease will be cancelled.
After 14 days, you will have to return your device in good working condition and pay the total of your unpaid monthly lease payments, plus applicable taxes, through the end of the initial lease term.
lobsterghost1
User level: Level 10 (233,174 points)
User level: Level 10 (233,174 points)Oct 20, 2026 7:17 AM in response to HavinfunOne
HavinfunOne wrote:
Are there different return terms for a leased phone than the 14 days normal return policy?
Not from Apple directly. Apple maintains a strict 14 day return policy. If you bought the phone from someone other than Apple, you need to check what their return policy is.
lobsterghost1
User level: Level 10 (233,174 points)
User level: Level 10 (233,174 points)Oct 20, 2026 7:55 AM in response to Phil0124
Phil0124 wrote:
Yes, you have 14 days to return the device and cancel the lease if you acquired your iPhone through Apple's Upgrade program.
click here ➜ Apple Upgrade - Lease iPhone, iPad, Mac, Watch - Apple
What happens if I change my mind after enrolling in Apple Upgrade?
If you change your mind after you enroll in Apple Upgrade, you have 14 days after receiving your device to return your device back to us in good working condition. After we receive your device, your lease will be cancelled.
After 14 days, you will have to return your device in good working condition and pay the total of your unpaid monthly lease payments, plus applicable taxes, through the end of the initial lease term.
Thanks for taking this further Phil. I would imagine they don't want to pay off the lease, but am glad you posted the actual verbiage from the Lease terms.
Phil0124
User level: Level 10 (242,520 points)
User level: Level 10 (242,520 points)Oct 20, 2026 8:07 AM in response to lobsterghost1
lobsterghost1 wrote:
Phil0124 wrote:
Yes, you have 14 days to return the device and cancel the lease if you acquired your iPhone through Apple's Upgrade program.
click here ➜ Apple Upgrade - Lease iPhone, iPad, Mac, Watch - Apple
What happens if I change my mind after enrolling in Apple Upgrade?
If you change your mind after you enroll in Apple Upgrade, you have 14 days after receiving your device to return your device back to us in good working condition. After we receive your device, your lease will be cancelled.
After 14 days, you will have to return your device in good working condition and pay the total of your unpaid monthly lease payments, plus applicable taxes, through the end of the initial lease term.
Thanks for taking this further Phil. I would imagine they don't want to pay off the lease, but am glad you posted the actual verbiage from the Lease terms.
No problem.
Originally posted at discussions.apple.com/thread/256379641