Unable to verify Apple Music Student Subscription

Can someone help me with this? I have contacted sheerID but they still haven’t reply yet and it’s been 7 wholes days and I contacted apple aswell and they told me to verify with unidays if my achool was elegible which I did and Unidays they told me that my academic status was good to go. But I do t understand the issue here? I’ve never changed or did this thing with other apple account, I don’t even have another than this one I don’t get what’s the issue here😭

[Edited by Moderator]