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Cannot locate Intel-based App MacOS says is there

MacOS tells me that support is ending for an intel-based App, but I cannot locate it on my Mac.


When I search for this App I cannot find it. If I do a finder search it doesn't find it, if I use the Storage setting to look at Storage, then inspect Apps, sort by kind, then look at the remaining Intel apps, it is not there.


I even tried opening the Library folder (which is normally hidden), and do the search from there to search the Library folder, the App is not there.


So, how does one locate this mysteriously hidden App so it can be removed?


Yes, I realize that if I do nothing, when I eventually update to the MacOS version which will no longer support Rosetta 2 (MacOS 28 I believe), that this App will just not function. However, I really want to remove any non-functional junk in my MacOS storage.


Any ideas about this? I would really rather not purchase a program to find things that apparently the MacOS can locate.

8 replies

A warning is triggered when you launch an Intel-only app, and you will see it every time you launch such an app. Launching a recently used Intel app again won't trigger it, but if enough time has passed then you'll see the warning again for that app. For example, I last used the SynologyAssistant app to check on my NAS over a month ago, and launching it generated the banner message.



To avoid this issue you need to run only Universal or Apple Silicon apps. For apps that are Intel only, contact the developers and push them to release updated versions of their apps (but keep in mind that they have over a year before their apps stop working on macOS). 

 

To see which of your apps are Intel and thus need to be updated or they won't run on macOS 28 (Fall 2027), hold the Option key and click the Apple menu, then select System Information (the top item). Select Applications in the Software section of the sidebar, then click on the Kind column header to sort them. 



Some apps aren't readily identifiable by the name, but when you select that app you will get more info. For example, 'commandFilter' is a component of the Epson printer drivers. If you no longer use them, then apps like that can be safely deleted. The location to the application/extension can be seen in the report, to navigate to the app in Finder simply select and copy the above path up to and including the last / (but not the app name itself) then in Finder select Go menu > Go to Folder, paste the path and press return. As an example, the path to be pasted from the example above is: 

/Library/Printers/EPSON/Fax/Filter/

 

Here's what Apple has to say about updating your apps:

Learn how to update Intel-based apps for Apple silicon - Apple Support

Go to Settings>General>About

Scroll to the bottom and click on System Report


On the left, under software, select applications.


You can sort them by type. Find the Intel app and hi light it. The info panel will tell you where it's located.

Try this free scanner application which was developed for earlier transitions but should work fine for your issue https://www.stclairsoft.com/Go64/


Some apps may be mostly based on one platform but have an old platform component. I have one, for example, on my Sequoia Mac that Go64 reports as having a 32 bit component in otherwise 64 bit code. It mostly works but there is one feature that does not.


While the System scanner should report potential problem apps, I find the presentation to be confusing and I know that I have some apps that do not work but the scanner does not report them as not being workable.

If macOS tells you that an Intel-based app will soon stop being supported, but you can't find it anywhere, you're not alone.


Finder, Spotlight, and even System Settings → General → Storage can all come up empty.


On your Mac mini M4 (2024), there are several possible explanations. The app might be in an unexpected location, or the Intel code might be buried inside another application rather than existing as a standalone app.


Here's how I'd go about tracking it down without buying a cleanup utility.


1. Check Apple's Intel-app list


Start with System Settings → General → About. If you see Intel-based Apps, click Details.


If the app appears in the list, click the information button next to it and choose Show App in Finder, if available.


If you've already checked this and the app isn't listed, don't worry. There are other ways to investigate.


2. Check System Information


System Information is another useful place to look, although it has an important limitation: it isn't a definitive list of every Intel-based executable on your Mac.


To check it:


  1. Hold down the Option (⌥) key and click the Apple menu.
  2. Select System Information.


In the sidebar, under Software, select Applications.


Allow the list to populate, then look for applications whose Kind is listed as Intel.


If you find a suspicious entry, select it and note its location. This may help you track down an application that Finder searches or the Storage screen missed.


However, if the app doesn't appear in this list, that doesn't prove the Intel code isn't present. System Information may not identify a helper executable, plug-in, or other component embedded inside another application. It's a useful starting point, not a comprehensive Intel-code scanner.


3. Search beyond the usual locations


Finder and Spotlight don't necessarily find everything, particularly if a file isn't indexed or is tucked away in an unexpected location.


Check these folders individually using Finder → Go → Go to Folder:


  • /Applications
  • ~/Applications
  • /Library
  • ~/Library


Enter each path separately. The tilde (~) refers to your own user folder.


Remember that the two Library folders are different: /Library is shared across the Mac, while ~/Library belongs to your user account.


This may uncover an application that doesn't appear in your usual searches, although it won't necessarily reveal Intel components hidden inside another app.


4. Consider the possibility that it's part of another app


This is worth checking before spending too much time looking for a standalone application.


The Intel code triggering the warning might actually be:


  • A helper program bundled inside another app.
  • An old updater or background utility.
  • A plug-in or extension.
  • A leftover component from software you've already updated or removed.


In other words, macOS may be detecting an Intel executable without there being a separate app you can drag to the Trash.


If you suspect a particular application, check whether its developer has released an update. Updating or properly uninstalling the parent application may resolve the issue.


5. What if you still can't find it?


The next step is to identify the actual Intel executable, rather than looking only for applications. It could be buried several folders deep inside another app or a helper directory.


I'd avoid deleting files from /System, /usr, or other protected system locations simply because they contain Intel code. The aim is to identify the component responsible for the warning and remove it safely, if it's no longer needed.




One detail that would help


Does the macOS warning actually name the app, or does it simply say that support for Intel-based apps is ending?


If it names an app, please share the exact name. Also, let me know which macOS version you're running.


That should help us narrow this down using the tools already on your Mac, without resorting to paid cleanup software.

You did not specify that is where you looked.


Check your downloads folder. It may be something you've downloaded but never actually run.


Thank you neuroanatomist, that was very helpful. I was able to find a number of Apps that are located in my Mac's hard drive that are not longer used and won't work on MacOS 28. I truly appreciate your help in this.


Best


Please read my question. I wrote that I already did that.

Glad that helped you identify your unneeded legacy apps!