Macbook Pro 14'' M4 is crashing after updating to Golden Gate 27.0.1

Hi!

My Macbook Pro 14'' M4 keeps crashing after updating to the latest macOS (Golden Gate 27.01). Either it freezes, turns to black, and reboots and gives me a WindowServer error - or everything freezes for a long time and I have to click the off-button to restart it myself. I've cleared every cache and cookie possible, but it still happens.

Right now I only have 3 tabs open in Chrome, and the Mac's fans sound like it's going to lift off. What is going on?? It was completely fine before the update.

[Re-Titled by Moderator]

Original Title: Mac crashing

Posted on Oct 20, 2026 3:29 AM

1 reply

Owl-53

Level 10 (123,805 points)

Oct 20, 2026 3:58 AM in response to stellyw

Part 1 of 2

Restart the computer in Safe Mode

Do the issues persist ?

Sometimes a Safe Boot followed by a Normal Boot will just put things right.

If not - there could be something in the main User Account playing up.

To further isolate this - Set up users, guests, and groups on Mac.

Then log out of the Main User account and log into the dummy account and test again if the issue persists.

If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.

Part 2 of 2

To Drill Down further and to avoid a game of 20 questions

Download the Application Etrecheck ( External Link ) directly from the Developer.

The Application is Not a " Silver Bullet " and is only a tool to examine the Hardware / Software used on this computer

This is a Diagnostic Tool that makes no changes to the computer Hardware / Software used on this computer

The application is free or paid from added features.

The Report will Not Reveal Any Personal Information.

Post back the Full Report - Share Report >> Copy , then paste >>>> using the Additional Text Icon <<<<