User level: Level 1 (4 points)I neeD to speak with a representative cause this is ridiculous I accidentally sent money to my account and not my bank card and now I been patient for a week now and I don’t have my power on anymore and I was counting on the money to pay my responsibilities and now it’s all messed up I am in deep water
Posted on Oct 20, 2026 12:27 AM
User level: Level 10 (462,771 points)Oct 20, 2026 4:20 AM in response to Thewitchking87
Normally once funds are in Apple Account balance the only way to get them out again is to spend them, or ask Apple to keep them. Refer to Check your Apple Account balance - Apple Support
However, there are posts (e.g., https://discussions.apple.com/thread/255051339?answerId=260378733022#260378733022 , and this one from an official Apple Community Specialist —> I made a deposit to my Apple account by m… - Apple Community ) claiming that if funds were transferred from Apple Cash or a bank account and none have been spent, Apple might grant a reversal request of the original transfer back to the originating account. This is not mentioned in Apple’s documentation (which, if anything, pretty firmly states the opposite about no “return” of funds), so even if Apple might do this on occasion, they are not so obligated.
In this situation you are asking for a special service and need to speak with a live representative. Click here ➔ Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you. This page has telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support Do not use the standard refund request service.
User level: Level 9 (55,707 points)Oct 20, 2026 3:58 AM in response to Thewitchking87
If you're telling us that you put money into your Apple Account, that's store credit. Unless required by law in your part of the world, you can't withdraw cash from it. You can only use it to pay for stuff that Apple sells.
What you can buy with your Apple Gift Card or Apple Account balance - Apple Support
I don't know how you would "accidentally" put money into your Apple Account rather than into a bank account, but if you made that mistake, you're going to need to contact Apple to ask them IF it can be reversed.
This is a user-to-user forum. Apple largely is not here except to moderate it, and nobody from Apple is going to be calling you as a result of your post.
User level: Level 6 (8,142 points)Oct 20, 2026 12:30 AM in response to Thewitchking87
You can contact Apple support here:
Contact - Official Apple Support
but I think that it's your bank and credit card company that you probably need to talk to. Apple is just an intermediary in financial transactions and has little sway over how long things take.
User level: Level 10 (462,771 points)Oct 20, 2026 6:37 AM in response to lkrupp
lkrupp wrote:
So did you receive Apple Gift Cards and want to redeem them to your bank account?
I don't see any mention of gift cards in the original post.
Thewitchking87: "I accidentally sent money to my account and not my bank card"
Probably sent money from a bank account to their Apple Account balance instead of their Apple Cash balance.
User level: Level 7 (28,946 points)Oct 20, 2026 6:22 AM in response to Thewitchking87
So did you receive Apple Gift Cards and want to redeem them to your bank account? If so that’s not possible. Apple Gift Cards can only be redeemed into your Apple Account, nothing else.
User level: Level 7 (28,946 points)Oct 20, 2026 7:04 AM in response to Limnos
Probably true but you never know what some people are actually doing until you pull it out of them.
Originally posted at discussions.apple.com/thread/256379402