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Action button unresponsive

I have the ultra 4 watch, I have set the action button to workout outdoor walk. When watch has not been used for a few hours, when I press action button there is no response. I have to wake up screen then it starts straight away. I have checked the settings on watch and phone match.

Anyone else have this issue or anyone know how to resolve it.

3 replies

Do you have wrist detection turned on? Have you turned off the always on display?

Reboot the watch.


If that doesn't solve it, erase it and set it up again.


If that doesn't solve it, make an appointment at the Genius Bar. That's not normal.

Hi yes wrist detection on and always on is on. Also when button is pressed for 8 seconds siren doesn’t come on, also 5 to six seconds later the exercise will start.


thanks