Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

How do I access a previously purchased video that is missing from my library?

I made a Video Purchase, Have receipt, transaction number and date but it is not in my library or playable. Ant-Man and Wasp. 19.95 October 18 2018. When I look it up it says to purchase. I did again anyway but get a messages you purchased this. I does not play or download again.



[Re-Titled by Moderator]

Original Title: Missing Purchase

2 replies

Tried that. Nothing hidden. Also it shows in searches as something I can buy, not simply play.