Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.
mthomas724
User level: Level 1 (4 points)

Soundbar Volune Issue with Remotr and App

Apple TV remote and app on iPhone no longer allowing me to lower volume. I have a Samsung sound bar, and all of a sudden this started happening. I’ve changed volume control to TV via IR, but then there’s no volume rol through the iPhone app.

Posted on Oct 19, 2026 4:16 PM

1 reply

WheelieNick
User level: Level 9 (74,110 points)

Oct 22, 2026 1:24 AM in response to mthomas724

Hi there


Please try this


The iPhone Apple TV remote app controls volume through HDMI-CEC or eARC (forwarded via the Apple TV), whereas the physical Siri Remote often uses Infrared (IR). Switching your Apple TV to "TV via IR" disables CEC/eARC volume forwarding for the app. 

How to Fix Volume Control for Both the Physical Remote and iPhone App

  • Switch Volume Control back to Auto (HDMI-CEC):
    • On your Apple TV, go to Settings > Remotes and Devices > Volume Control.
    • Change the setting from TV via IR back to Auto or Receiver so that HDMI-CEC can manage the Samsung soundbar and let the iPhone app send volume signals. 


Originally posted at discussions.apple.com/thread/256379249